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Payment Security & PCI Compliance
Effective Date: March 19, 2026
At Lux Collective Events, protecting our customers’ payment information and personal data is a top priority. We are committed to maintaining secure payment processing practices and industry-standard security measures.
Secure Payment Processing
All online payments made through our website are processed through secure third-party payment providers that use encryption technology and fraud prevention measures to help protect sensitive financial information.
We do not store complete credit card numbers, banking details, or sensitive payment credentials on our servers.
PCI Compliance
Lux Collective Events utilizes payment processors that comply with the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is a globally recognized security standard designed to ensure the safe handling of payment card information.
Our payment processing partners use:
Encrypted payment transactions
Secure payment gateways
Fraud monitoring systems
Secure server technology
Industry-standard data protection practices
SSL Encryption
Our website uses Secure Socket Layer (SSL) technology to encrypt information transmitted between users and our website. This helps protect personal and payment information during online transactions.
Users can verify secure browsing by looking for:
“https://” in the website URL
The padlock icon in the browser address bar
Fraud Prevention
To help prevent unauthorized transactions and protect our customers, we reserve the right to:
Verify billing information
Request identity confirmation when necessary
Decline suspicious or potentially fraudulent transactions
Cancel transactions that violate our policies or terms of service
Customer Responsibility
Customers are responsible for:
Providing accurate payment information
Using authorized payment methods
Maintaining the security of their own devices and login credentials
Third-Party Payment Providers
Payments may be processed through trusted third-party providers such as:
Stripe
Major credit and debit card networks
These providers maintain their own privacy and security policies regarding payment processing and data protection.
Payments are securely processed through Stripe using SSL encryption and PCI-compliant payment technology. Lux Collective Events does not store customer credit card information.
Contact Us
If you have questions regarding payment security or billing concerns, please contact:
Lux Collective Events
Email: info@luxcollectiveevents.com
Location: Glen Burnie, Maryland
Business Hours: Monday – Friday | 9:00 AM – 6:00 PM EST
Contact
Reach out to book your special event today
Phone
info@luxcollectiveevents.com
Call or text us (410) 417-7778
© 2025. All rights reserved.
7310 Ritchie Highway, Suite 200 Glen Burnie, MD 21061


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