Payment Security & PCI Compliance

Effective Date: March 19, 2026

At Lux Collective Events, protecting our customers’ payment information and personal data is a top priority. We are committed to maintaining secure payment processing practices and industry-standard security measures.

Secure Payment Processing

All online payments made through our website are processed through secure third-party payment providers that use encryption technology and fraud prevention measures to help protect sensitive financial information.

We do not store complete credit card numbers, banking details, or sensitive payment credentials on our servers.

PCI Compliance

Lux Collective Events utilizes payment processors that comply with the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is a globally recognized security standard designed to ensure the safe handling of payment card information.

Our payment processing partners use:

  • Encrypted payment transactions

  • Secure payment gateways

  • Fraud monitoring systems

  • Secure server technology

  • Industry-standard data protection practices

SSL Encryption

Our website uses Secure Socket Layer (SSL) technology to encrypt information transmitted between users and our website. This helps protect personal and payment information during online transactions.

Users can verify secure browsing by looking for:

  • https://” in the website URL

  • The padlock icon in the browser address bar

Fraud Prevention

To help prevent unauthorized transactions and protect our customers, we reserve the right to:

  • Verify billing information

  • Request identity confirmation when necessary

  • Decline suspicious or potentially fraudulent transactions

  • Cancel transactions that violate our policies or terms of service

Customer Responsibility

Customers are responsible for:

  • Providing accurate payment information

  • Using authorized payment methods

  • Maintaining the security of their own devices and login credentials

Third-Party Payment Providers

Payments may be processed through trusted third-party providers such as:

  • Stripe

  • Major credit and debit card networks

These providers maintain their own privacy and security policies regarding payment processing and data protection.

https://stripe.com/privacy

Payments are securely processed through Stripe using SSL encryption and PCI-compliant payment technology. Lux Collective Events does not store customer credit card information.

Contact Us

If you have questions regarding payment security or billing concerns, please contact:

Lux Collective Events
Email: info@luxcollectiveevents.com
Location: Glen Burnie, Maryland
Business Hours: Monday – Friday | 9:00 AM – 6:00 PM EST

Contact

Reach out to book your special event today

Email

Phone

info@luxcollectiveevents.com

Call or text us (410) 417-7778

© 2025. All rights reserved.

7310 Ritchie Highway, Suite 200 Glen Burnie, MD 21061

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