Privacy Policy

Effective Date: April 15, 2026

Lux Collective Events

Welcome to Lux Collective Events. Your privacy is important to us. This Privacy Policy explains how Lux Collective Events collects, uses, protects, and shares your information when you visit our website, contact us, or book our venue and services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, submit inquiries, or book services, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Event details

• Payment information

Automatic Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of visits

Payment Information

Payments are processed securely through third-party payment providers such as Stripe. We do not store full credit card information on our servers.

https://stripe.com/privacy

2. How We Use Your Information

We use collected information to:

• Process bookings and payments

• Respond to inquiries

• Provide customer support

• Send confirmations and updates

• Improve our website and services

• Prevent fraud and unauthorized activity

• Comply with legal obligations

3. Sharing of Information

Lux Collective Events does not sell or rent your personal information.

We may share information with:

• Payment processors

• Website hosting providers

• Business service providers assisting operations

• Legal authorities when required by law

All third-party providers are expected to maintain the confidentiality and security of your information.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience

• Analyze website traffic

• Remember user preferences

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no online transmission or storage system can be guaranteed 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of your information

• Withdraw consent for marketing communications

To make a request, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. Lux Collective Events is not responsible for the privacy practices or content of external websites.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Lux Collective Events
7310 Ritchie Hwy, Ste 200
Glen Burnie, MD 21061
United States

Email: info@luxcollectiveevents.com
Phone: 410-417-7778

11. Payment & Security Notice

All online payments are processed through secure third-party payment gateways that comply with industry security standards and PCI compliance requirements.

Lux Collective Events does not directly store sensitive payment card information on its servers.

12. SMS Communications and Mobile Privacy

Lux Collective Events respects your privacy and is committed to protecting your personal information. Mobile phone numbers and SMS consent information collected through our website, booking forms, contracts, consultations, or other communication channels will be used solely for business-related communications.

SMS Privacy: No mobile opt-in data will be shared with third parties for marketing or promotional purposes.

Information sharing with subcontractors or service providers is permitted only to the extent necessary to support business operations, such as appointment scheduling, customer communication platforms, or technical service providers. These providers are required to maintain the confidentiality and security of your information.

Your mobile information and SMS consent records are maintained securely and used only in accordance with this Privacy Policy and applicable laws and regulations.

By providing your mobile phone number and opting into SMS communications, you acknowledge and agree to the collection and use of your information as described in this Privacy Policy.