Privacy Policy

Lux Collective Events

Effective Date: May 14, 2026

Welcome to Lux Collective Events. Your privacy is important to us. This Privacy Policy explains how Lux Collective Events collects, uses, protects, and shares your information when you visit our website, contact us, or book our venue and services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, submit inquiries, or book services, we may collect:

Full name
Email address
Phone number
Billing address
Event details
Payment information

Automatic Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Date and time of visits

Payment Information

Payments are processed securely through third-party payment providers such as Stripe. We do not store full credit card information on our servers.

2. How We Use Your Information

We use collected information to:

Process bookings and payments
Respond to inquiries
Provide customer support
Send confirmations and updates
Improve our website and services
Prevent fraud and unauthorized activity
Comply with legal obligations

3. Sharing of Information

Lux Collective Events does not sell or rent your personal information.

We may share information with:

Payment processors
Website hosting providers
Business service providers assisting operations
Legal authorities when required by law

All third-party providers are expected to maintain the confidentiality and security of your information.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve user experience
Analyze website traffic
Remember user preferences

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no online transmission or storage system can be guaranteed 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your information
Withdraw consent for marketing communications

To make a request, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. Lux Collective Events is not responsible for the privacy practices or content of external websites.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Lux Collective Events
7310 Ritchie Hwy, Ste 200
Glen Burnie, MD 21061
United States

Email: info@luxcollectiveevents.com
Phone: 410-417-7778

11. Payment & Security Notice

All online payments are processed through secure third-party payment gateways that comply with industry security standards and PCI compliance requirements.

Lux Collective Events does not directly store sensitive payment card information on its servers.